CANCUN INTERNATIONAL AIRPORT (CUN) INFORMATION

Cancun International Airport (IATA: CUN, ICAO: MMUN) is one of the busiest airports in Cancun, Quintana roo, situated on the Caribbean coast of the Yucatan Peninsula in Mexico. Its elevation is 6 meters above mean sea level.

The airport has two active runways and is operated by Grupo Aeroportuario del Sureste (ASUR). It offers flights to 20 destinations in Mexico and more than 30 countries in North, Central, South America, and Europe.

It is the central hub of MayaAir and an important terminal route for airlines such as VivaAerobus and Volaris.

Over time, the facility has expanded, making it the second busiest entry point next to Mexico City International Airport.

More than 50 airlines land in Cancun Airport. This has been a gateway to Mexico’s Caribbean adventure.

The airport has four operating terminals.

Terminal 1

• Has seven gates
• Serves two local airlines: Magni and VivaAerobus
• Handles charter and private flights

Terminal 2

• Has twenty-two gates
• Most domestic airlines depart from Terminal 2, international flights to Central and South America, and a few to Europe.

Terminal 3

• Has twenty-one gates
• American, Canadian, and European airlines use this terminal.

Terminal 4

• Has twelve gates
• A terminal to a few American, Canadian and European carriers.

In 2021, according to Grupo Aeroportuario del Sureste’s record, the airport already had a total of more than 22 million passengers.

Cancun International Airport is 19km away or a 20-minute drive from the downtown area.

History of Cancun International Airport

Cancun Airport was built in 1942 mainly to boost the flourishing chewing gum industry in the region.

A part of the airport’s history was speculated that the runway was used to bring smuggled goods into Quintana Roo during this period. This led to the closure of the landing field for many years until 1970.

Infratur, now called Fonatur, a financing company, came up with the idea of making Cancun a primary tourist destination.

The old runway was cleaned out, and the renovation started for the new Cancun Airport.

On February 5, 1973, a Douglas DC-6 Mexican commercial aircraft landed at the old airport during the renovation despite a prohibition for planes landing in the area.

The new Cancun International Airport opened in 1974, and the first commercial flight landed on May 12, 1975.

Cancun’s currency is the Mexican Peso (MXN, MEX$, $). Although the US and Mexico use the same money symbol they vary in monetary value.

Transfer Services at Cancun International Airport

Cancun International Airport provides safe and quality transportation services.

There are car rentals, taxis, public buses, and shuttle services available in the ground transportation center.

Only those transportation companies that fully comply with the airport’s protocols can enter the ground transportation area.

A reminder to all travelers to know what items are allowed for hand carry and what items you can bring in your check-in baggage and check what items are prohibited. Always secure your belongings before and after deplaning.

For safety, travelers are encouraged to only transact at the airport counters and legitimate establishments.

Rental Car Services at Cancun International Airport

There are several options for car rental services at Cancun Airport. They are all available in the ground transportation center of each terminal.

Renter must prepare and present documents such as an International Driving Permit (IDP) and Driver’s license to receive a pre-printed rental form and the car key. Rental rates vary according to the type of car you choose. See and compare all rental car companies at Cancun International Airport.

Take note that the renter should be 21 years old and above. Other car rental companies impose additional charges for drivers 25 years old and below.

Your chosen car rental company will assist and give you instructions on picking up your rented car.

For safety and convenience, you can also book and reserve your car in advance through the company’s online booking service.

Ride Shares at Cancun International Airport

Ridesharing is also available at Cancun International Airport. Uber and Lyft are two famous ridesharing companies in the area that can pick up or drop off passengers at designated points.

When choosing rideshare, travelers must keep in mind their luggage requirements. Choose a ride that could comfortably fit all passengers and all the luggage.

There are rideshare counters in the ground transportation center, but travelers are recommended to download the company’s app for advanced reservations.

Passengers may coordinate directly with their driver for special instructions.

Taxis at Cancun International Airport

Travelers may also get a taxi cab at the ground transportation center.

Unlike many other airports, Cancun requires advanced booking for taxi cabs to avoid outside solicitors at the arrival terminal. This is also to guarantee safety and low cab fares for all travelers in the region. If you book a taxi cab from unauthorized companies or on-site, the airport will not be held responsible for overcharging or any untoward incident. See more information about taxis at Cancun International Airport.

If you booked a taxi online, the fare from Cancun Airport to the Downtown area starts at MXN$24.00+ compared to the regular taxi fare, which is MXN$45.00.

Trains at Cancun International Airport

There is no functional railroad at Cancun, Quintana roo, but the country started a railway project way back in June 2020. More information about train services near Cancun International Airport.

The Tren Maya or the Mayan Train project will be an additional transport system in Mexico that will link cities in the country. It is a 1,525 kilometer loop that will connect Quintana roo, Campeche, Tabasco, Chiapas and Yucatan with 17 stations.

The project aims to boost the economy and promote tourist destinations in the Caribbean.

The Mayan Train is scheduled to be completed in the late months of 2023.

Buses at Cancun International Airport

Cancun International Airport's terminals 2, 3, and 4 have a bus station.

Passengers may avail of direct services from public buses located outside of the arrival area of each terminal. More information about buses to and from Cancun International Airport.

Buses stationed at the airport offer direct route service, guaranteed seats, no luggage requirements, up to 70 services a day, and drop off passengers at the main bus terminal.

The bus fare from Cancun Airport to the downtown area is MEX$4.78.

Hotel Shuttle Services at Cancun International Airport

Hotel Shared Shuttles are available in the ground transportation center of each terminal. These are official shuttle services of all major hotels in Cancun, Playa del Carmen, Tulum, and the Riviera Maya.

Please reserve your shuttle service in advance. You may contact or confirm your reservation through your chosen hotel accommodation.

For those who haven’t made any pre-arrangements from their hotel for shuttle services, charges may apply per person. Price may vary depending upon the location of your drop-off point.

Parking at Cancun International Airport

Cancun Airport has a spacious parking lot for all kinds of vehicles. It is located on the right side of the main entrance.

A parking fee applies to those who will enter the facility. You will be charged MEX$36.00 per hour and MEX$215.00 per day. See more information about short and long term parking at Cancun International Airport.

Other Services at Cancun International Airport

Wi-Fi at Cancun International Airport

Enjoy free wireless internet service at Cancun International Airport. The Wi-Fi is available through Prodigy Mobile. Laptops, smartphones, tablets, and other wireless devices can access the internet at a high connection speed.

Passengers may avail this service in any public place in the airport.

ATMs at Cancun International Airport

There are ATMs available in pre-departure areas near the check-in counters and at the arrival area of each terminal.

Currency Exchange at Cancun International Airport

The peso or the Mexican Peso (MEX$, MXN) is the currency of Cancun.

There are two accepted currencies in Cancun, Quintana Roo, Mexico, US Dollars, and Mexican Peso. However, it is recommended that you have to change your currency to Mexican Peso when you are traveling in the area.

Money Exchange desks are available at the airport. Look for them at the arrival terminal after the baggage claim area.

Currently, US $1.00 is equivalent to MEX$ 19.59 peso.

Note: The exchange rate may vary each day.

Nursing Stations at Cancun International Airport

Baby changing and lactation rooms are located inside the restrooms of each terminal.

Restrooms at Cancun International Airport

Restrooms in Cancun Airport are located both in the pre-departure and arrival terminal.

Food and Beverages at Cancun International Airport

Restaurants are only available at Departure terminals. Most restaurants open from 6:00 AM until 12:00 midnight.

Shopping at Cancun International Airport

Shops are located and available at the Departures terminal only.

Smoking at Cancun International Airport

There are designated smoking areas at the airport, and primarily they are located in the departure area. Arrival terminals are non-smoking facilities.

Lost and Found Section at Cancun International Airport

The airport’s security office operates the Lost and Found Department. Though they are part of the airport, the office operates independently, and they have their own rules and regulations.

The office is strict in implementing policies within the airport vicinity, especially in receiving lost and found items.

Lost and found items within the airport premises are being turned in to the security office.

Passengers, personnel, or security officers usually turn in found items.

You can directly contact the Lost and Found Department for items left within the airport at +52 998 848 7200. For terminal one, dial extension 1251, and for terminal 3, dial ext. 1282.

Owners of lost and found items are only allowed to claim them at the security office, which must be done in person.

Airport Communication Center at Cancun International Airport

There are airport representatives around the area to assist you and answer your queries.

You may also contact them at +52 998 848 7200 or leave a message through their official website.

Pet Relief at Cancun International Airport

There are no pet relief sections in Cancun Airport. However, if you’re traveling with your pet it is better to directly contact your airline for instructions and further assistance.

Baggage Claim at Cancun International Airport

Passengers can retrieve their luggage at the arrival area near the ground transportation center of each terminal. Baggage carts are available to assist passengers with heavy luggages.

Disabled Passengers at Cancun International Airport

Cancun International Airport offers a free wheelchair service and they have ramps for disabled passengers.

Passengers with special needs may also ask for assistance from their airline or at the check-in counter.

Cancun International Airport Contacts

Address: KM.22 Cancun, Quintana Roo Mexico 75220
General Phone: +52 998 848 7200
Lost and Found Phone: +52 998 848 7200 ext. 21253
Official Website: https://www.cancunairport.com/

Local Information

Drive on: Right
Currency: Mexican Peso, MXN, MEX$
Wi-Fi at Airport: There is a free Wi-Fi access for passengers through Prodigy Mobile